Organized Chaos Technologies Inc. offers convenient returns to ensure your satisfaction. To expedite the return process, please have your order confirmation email with you and contact us at customer service.

If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered.  If your order was delivered curb side, it will need to be available for curb side pick up. If the item arrived to you in a box, it will need to be in a box at the time of pick up. Please note that a pick up and refund process may take up to 3 to 4 weeks to complete and you will receive a credit confirmation email the following business after your refund has been processed.

Organized Chaos Technologies Inc. Risk Free 100% Satisfaction Guarantee

Merchandise: We guarantee your satisfaction on every product we sell and will refund your purchase price, with the following exceptions:

• Electronics: Will accept returns within 15 days from the date of purchase for televisions, projectors, computers, cameras, camcorders, iPod®/MP3 players and other electronical products.
  
  
• Organized Chaos Technologies Inc. may in the future restrict its return policy regarding other products. Restriction will be shown at the point of purchase.
  
  
• We ask that you return all other merchandise within 15 days with a Organized Chaos Technologies Inc. receipt / Invoice and in the original packaging as required.
  
  
• Please note: There is a 20% restocking fee on all purchases.

Payment Options: All prices and dollar amounts on this site are in Canadian dollars.  Organized Chaos Technologies Inc. accepts the following credit cards: VISA and MasterCard. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a Organized Chaos Technologies Inc. customer service representative if extended processing is required to complete your transaction request through our web site.